Guides for clients

Getting ready for your first session

It's normal to feel a little nervous before seeing a psychologist for the first time. Knowing what to expect can help.

Before your session

• Have your GP referral and plan ready, if you have one. The psychologist's practice may ask for a copy.
• Check the fee, the expected gap and the cancellation policy.
• For telehealth, find a private, quiet spot and test your video link beforehand.

What usually happens

The first session is mostly about getting to know you and what's brought you there. The psychologist will explain confidentiality and its limits, and talk with you about goals and next steps.

Questions you might like to ask

• How do you usually work with people in my situation?
• How often would we meet?
• What happens if I need to cancel or reschedule?

If it doesn't feel right

Feeling comfortable with your psychologist matters. If it isn't the right fit, you can tell them, or contact us and we'll help you find another option.