I am:Looking for a psychologistA GPA psychologist
GPs
For GPs and practice teams

One national referral hub for psychology

Refer once to Referral House and we match your patient with AHPRA-registered psychologists who have room, by telehealth anywhere in Australia, rather than relying on local books near their postcode. It works alongside your existing workflow.

Get your referrer code Post a patient case How to refer Ask a question
Start here, for GPs. How to refer, what your patient experiences, and how we close the loop with you.

Fits your workflow

Address the referral to Referral House as you would to a named psychologist. Send it by upload or email now. Practice software integration is coming.

National reach

Telehealth opens up psychologists across every state and territory, which helps patients in regional and rural areas.

Closed loop

With consent, we tell you who your patient is seeing, or if we couldn't find a match, so nobody falls through the cracks.

How matching works

Every suitable psychologist sees the request. Those with room opt in.

  1. Your patient fills in a short formFrom the link you send them. They choose their preferences and tick the times they could attend.
  2. We send the request to every psychologist on our books who fitsThat means focus areas, mode, fees, language and, crucially, availability that overlaps with your patient's. Psychologists see the request without the patient's name or contact details.
  3. Psychologists opt inThose who have room and feel they can help say yes. Nobody is assigned a patient.
  4. Your patient picksWe aim to send your patient the available options within 1 business day. They choose and book directly, and with consent we let you know.
For your practice

Get your referrer code

Each GP gets a unique referrer code. Send your patient a link by SMS or email, and their form opens with your name and practice already filled in, so we know who to close the loop with.

Your patient's link only ever contains your referrer code, never patient details. Try the patient form with a demo code.

What your patient receives

SMS · example

Hi, this is Example Family Medical. As discussed, Dr Sample has referred you to Referral House to help find a psychologist with availability. It takes about 3 minutes: referralhouse.com.au/refer?gp=DEMO123. If you need urgent help call 000 or Lifeline 13 11 14.

Demo names only. Templates will be provided with your code.

How to refer

  1. Talk to your patientLet them know you're referring them to Referral House to help find a psychologist, and that we'll contact them. Their consent matters to us.
  2. Send the referralAddress your referral letter and Mental Health Treatment Plan (if any) to "Referral House" as you would to a named psychologist. See the note on secure delivery below.
  3. We contact your patientWe check their preferences, such as telehealth or in person, times, budget and any preference for a particular kind of psychologist.
  4. We confirm the matchYour patient chooses from suitable options and books directly. With their consent, we let you know who they're seeing.

Secure referrals are being set up. Please don't email patient details or clinical information to us yet. Email hello@referralhouse.com.au with your practice name and we'll arrange a secure way to send referrals.

Printable how-to-refer sheet

Post a patient case

A couple of minutes, with no identifying details needed at this step. We'll look for psychologists with room and confirm back to you.

Not for urgent or acute care. Please use your usual crisis pathways for patients at risk.

What happens next

  • We aim to send matches within 1 business day of receiving the referral. Timing depends on availability.
  • We suggest psychologists with relevant focus areas and current availability.
  • Your patient books directly with the psychologist's practice.
  • The psychologist's own reporting to you continues as usual under the plan.

Feedback to you

  • With your patient's consent, we confirm the psychologist's name and practice.
  • If we can't find a suitable match, we'll tell you, so your patient isn't left waiting. What if there's no match?
  • Your feedback on how a match went helps us improve. Tell us any time.

Privacy and safety

  • Referral details are shared only with the psychologist your patient chooses.
  • We collect only the information needed to make a match.
  • We follow the Australian Privacy Principles. See our privacy policy.
  • Every psychologist is AHPRA registered, and we check registration before listing.

Important to know

  • There's no cost to you or your practice. GPs never pay or receive payments for referrals.
  • We're a matching service, not a clinical service. Clinical responsibility stays with you and the treating psychologist.
  • We're not suitable for urgent or crisis care. For patients at acute risk, please use your usual crisis pathways.
  • We sit alongside free options such as Medicare Mental Health and MindSpot, for patients who need a private psychologist with availability.