Guides for clients

How Referral House works

We're a matching service. We help you find a registered psychologist who has room and suits what you're looking for. You choose who to see.

1. You or your GP send a request

Use the short request form (or the link your GP sent you), or ask your GP to refer you to Referral House. It takes about 3 minutes and you don't need an account.

2. We confirm we've got it

We let you know we've received your request and what happens next.

3. Psychologists with room say yes

We share the request, without your name or contact details, with psychologists whose focus, location and fees fit. Those who have availability and feel they can help opt in.

4. You choose and book

We aim to send you options within 1 business day. You pick who feels right and book with their practice in the usual way. Your details go only to the psychologist you choose.

5. If there's no match

We'll tell you, and suggest other options, rather than leaving you waiting.