Guides for GPs

What we share with you, and when

We aim to close the loop on every referral, so you know your patient hasn't fallen through the cracks.

What you'll hear from us

• Received: confirmation that we've received your referral.
• Matched: with your patient's consent, the psychologist's name and practice.
• Unable to match: if we can't find a suitable psychologist, so you can consider other options.

What we don't share

We don't pass on what your patient tells us about their preferences beyond what's needed, and we don't receive or share treatment notes. Clinical reporting comes from the treating psychologist, as usual.

Consent

We ask your patient for consent to update you. If they decline, we'll respect that and let you know only that we couldn't confirm the outcome.

Your feedback

Tell us how a match went. It helps us improve, and any concern about a psychologist is taken seriously. Email hello@referralhouse.com.au.